Internal communication & people engagement

Building high-functioning teams is about more than processes, workflows and tools, although they’re an important part of performance. You also need to apply a culture-first lens that helps determine whether your team feels psychologically safe, able to trust, able to connect with their organisation’s strategy and that they are valued. Then comes the feeling of growth, of being engaged – and that they’re having fun. Here are some examples of internal communication and people engagement projects I’ve worked on.

Cross-functional comms support

Stepping into the unknown together: internal communication during COVID-19

Like so many companies at the onset of the pandemic, Zettle by PayPal adopted long-term remote work policies to keep employees as safe as possible. But how would it nurture culture? No matter if an existing employee, new hire or consultant, we wanted to ensure that information was at their fingertips – but most importantly, that they felt connected, no matter their situation. The Zettle Virtual Office was the answer, and I later crafted a hybrid workplace comms strategy as a follow up. Read the full case study at this link.

Acquisition change management

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Event communication

Employee engagement

DEI and ERG communication